Back to all jobs

Talent Recruiter (Call Center)

Apply

Apply to this position

Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.

By sending your CV you confirm your consent to processing your personal data and accept QIC digital hub Privacy Policy

Application sent!
We will reach you out in a few days
Oops! Something went wrong while submitting the form.

About the company

We are Qatar Insurance Company (QIC), the leading insurance provider in GCC. With a history dating back to 1964, we have established ourselves as a pioneer in the insurance industry, offering innovative solutions to meet the diverse needs of individuals and businesses.

Our vision is to make QIC group become the first Digital Ecosystem in the region by combining insurance and non-insurance services in one platform. Through our digital platforms, such as qic.online and the QIC app, we empower customers to manage their needs anytime and anywhere.

Our employees have been featured in Forbes 30 under 30, teach at online universities, serve on program committees of major IT conferences, and have previously worked at Yandex, Tinkoff, Avito, Ozon, and other leading tech companies.

About the position

We are looking for a strong Talent Recruiter to join our Talent team and support hiring for our Call Center function. The role includes hiring across different levels โ€” from Agent positions to Team Leads and operational management roles when needed. We work in a dynamic environment, so we are looking for someone proactive, driven, business-minded, and comfortable operating in a fast-paced setting.

Responsibilities

  • Managing full-cycle recruitment for Call Center hiring needs (agents โ€”ย sales, support, operational & managerial roles when needed)
  • Sourcing candidates across multiple channels and maintaining hiring funnels
  • Reviewing applications and screening candidates
  • Conducting HR interviews and coordinating hiring stages
  • Managing pipelines, candidate communication, feedback collection, and offers
  • Working closely with Hiring Managers and operational stakeholders
  • Maintaining hiring speed and recruitment quality during hiring waves
  • Supporting employer branding and candidate experience initiatives
  • Contributing ideas regarding sourcing channels, local market practices, and recruitment improvements
  • Using ATS and hiring systems to maintain accurate recruitment workflows

Requirements

  • 3+ years of Talent Acquisition / recruitment experience
  • Proven experience in fast-paced hiring environments
  • Understanding of Call Centers operations and hiring specifics
  • Hands-on sourcing experience and ability to build hiring funnels quickly
  • Strong communication and stakeholder management skills
  • Ownership, speed, reliability, and comfort working in a fast-paced environment
  • English level B2โ€“C1+ with strong spoken and written communication
  • Experience working with ATS systems, LinkedIn, sourcing tools, and recruitment platforms
  • โ€

We offer

  • Long-term service agreement contract with QIC with 6 months probation period
  • We are diverse โ€” our digital nomads work remotely from 25+ different countries
  • Payment in US dollars monthly to your bank account using SWIFT
  • Full-time remote, work schedule: 5 days per week, Sunday to Thursday, GMT +3 timezone
  • Vacation policy: Qatar Holiday Calendar, 20 vacation days, 10 sick offs
  • Performance reviews are conducted twice a year, with the possibility of a raise
Copy link to this opening

Apply to this position

Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.

By sending your CV you confirm your consent to processing your personal data and accept QIC digital hub Privacy Policy

Application sent!
We will reach you out in a few days
Oops! Something went wrong while submitting the form.

Benefits

Explore all

Extra paid leave

Enjoy generous vacation time, paid sick leave, and bonus days for years of service.

Language classes

Master communication. Learn English, Arabicโ€”or any second language of your choice.

Meeting with experts

Stay sharp with sessions on investing, mental wellbeing, and intercultural communication.

Professional development

Your growth is our shared goal. Weโ€™ll support it with $600/year for additional courses, plus internal workshops.

QIC running club

Join our Strava club for weekly motivation, coaching, and marathon support.

Relocation support

Weโ€™ll cover agency fees and provide hands-on support throughout your transition.

Remote health insurance

Quality healthcare, wherever you are in the worldโ€”with up to $1,500 in dental coverage included.

Tax consultations

Weโ€™ll guide you through the complexity of local and international tax rules.

Travel discounts

Save with perks from Qatar Airways, Turkish Airlines, and Doha hotel partners via our Employee Privilege Program.

USD, EUR, or AED salary payouts

Get paid in USD, EUR, or AEDโ€”whichever fits your setup best.

Recognized for Workplace Excellence

These honors reflect our commitment to building an inclusive, empowering, and people-first culture across everything we do

Great Place to Workยฎ Certified โ€“ Qatar

Certified as a Great Place to Workยฎ in Qatar for 2025โ€“2026, based on employee feedback and our focus on trust, collaboration, and belonging
Great Place to Work Certified badge for Qatar, valid from November 2024 to November 2025.

Future Workplace Awards โ€“ Employer of the Year

Shortlisted for Employer of the Year at the 2025 Future Workplace Awards for building an inclusive, empowering workplace

Technologiesโ€จwe work with

We are open to working with new stacks and technologies that can help us build the best solutions on the market

Vue 3
Pinia
Nuxt 3
Storybook
Sentry
Golang
PostgreSQL
Kafka
gRPC
Camunda
Redis
Docker/
Kubernetes
Prometheus/
Grafana
Vue 3
Pinia
Sass
Vitest
Prettier
Strapi
Vite
Sentry
Nx
Typescript
Eslint
Prettier
Docker/
Kubernetes
Storybook
Prometheus/
Grafana
Redis