About the company

We are Qatar Insurance Company (QIC), the leading insurance provider in GCC. With a history dating back to 1964, we have established ourselves as a pioneer in the insurance industry, offering innovative solutions to meet the diverse needs of individuals and businesses.

Our vision is to make QIC group become the first Digital Ecosystem in the region by combining insurance and non-insurance services in one platform. Through our digital platforms, such as qic.online and the QIC app, we empower customers to manage their needs anytime and anywhere.

Our employees have been featured in Forbes 30 under 30, teach at online universities, serve on program committees of major IT conferences, and have previously worked at Yandex, Tinkoff, Avito, Ozon, and other leading tech companies.

About the position

As a Middle CRM Analyst, you’ll join the Data Team to turn customer and product data into actionable insights that drive product and marketing decisions. Working across CRM, Product, and Marketing, you’ll help build customer audiences, optimize CRM campaigns, improve customer engagement, and support UX research across QIC’s insurance and digital ecosystem.

Responsibilities

Work with the full ecosystem user base and customer interaction history to build user cohorts and targeted audiences for CRM campaigns, product communications, UX research, and customer engagement initiatives across insurance and ecosystem products
Partner closely with CRM, Marketing, and Product teams to define campaign audiences, validate targeting logic, and evaluate campaign performance across different channels and customer segments
Analyze behavioral patterns, lifecycle signals, and customer interactions across multiple data sources to support CRM and retention initiatives
Support both recurring and ad hoc analytical requests based on evolving business needs
Work with large-scale datasets across multiple systems and build structured analytical logic using transactional, marketing, and product data
Contribute to reporting and dashboarding initiatives related to CRM performance, customer cohorts, and marketing activities

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Requirements

2+ years of experience in CRM, Marketing, Product Analytics, or similar analytical roles within digital products
Strong SQL skills and experience working with BigQuery or similar cloud data warehouses
Proven experience working with large datasets, combining multiple data sources, and building customer segments
Strong analytical thinking with the ability to translate business needs into actionable insights
Experience collaborating with CRM, Product, Marketing, and business teams
Hands-on experience with BI tools such as Tableau, Looker Studio, or Power BI
English level B2 or higher

We offer

Long-term service agreement contract with QIC with 3 months probation period
We are diverse — our digital nomads work remotely from 25+ different countries
Payment in US dollars monthly to your bank account using SWIFT
Full-time remote, work schedule: 5 days per week, Sunday to Thursday, GMT +3 timezone
Vacation policy: Qatar Holiday Calendar, 20 vacation days, 10 sick offs
Performance reviews are conducted twice a year, with the possibility of a raise
Potential opportunity to apply for a Qatar ID and relocation to Doha, Qatar

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