About the company

We are Qatar Insurance Company (QIC), the leading insurance provider in GCC. With a history dating back to 1964, we have established ourselves as a pioneer in the insurance industry, offering innovative solutions to meet the diverse needs of individuals and businesses.

Our vision is to make QIC group become the first Digital Ecosystem in the region by combining insurance and non-insurance services in one platform. Through our digital platforms, such as qic.online and the QIC app, we empower customers to manage their needs anytime and anywhere.

Our employees have been featured in Forbes 30 under 30, teach at online universities, serve on program committees of major IT conferences, and have previously worked at Yandex, Tinkoff, Avito, Ozon, and other leading tech companies.

About the position

As a Jira Administrator, you will join the Infrastructure team to own and continuously improve Jira across the QIC digital hub. You’ll work closely with Product, Engineering, and QA teams to design scalable workflows, automate processes, and ensure Jira accurately reflects the way our teams build and deliver products.

Responsibilities

Own Jira configuration across product and support projects
Configure and maintain workflows, issue types, screens, fields, and project settings
Manage Jira automations, including task creation, assignments, notifications, and integrations
Maintain process documentation in Confluence and keep it aligned with Jira configuration
Support new teams and projects during onboarding to the existing Jira framework
Partner with Product, Engineering, and QA teams to improve processes and resolve configuration requests
Identify process gaps and continuously optimize Jira workflows and governance

Requirements

2+ years of hands-on Jira Cloud administration experience
Strong knowledge of workflows, automation, permission schemes, notification schemes, and issue type schemes
Ability to understand existing Jira configurations and independently implement improvements
Experience working with technical and non-technical stakeholders to gather requirements and deliver solutions
Familiarity with Confluence and process documentation
Basic understanding of Agile software development, including sprints, releases, and QA workflows
English level B1 or higher

Nice to have: experience with Jira Assets, Advanced Roadmaps, API-based integrations (e.g. GitLab)

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We offer

Long-term service agreement contract with QIC with 3 months probation period
We are diverse — our digital nomads work remotely from 25+ different countries
Payment in US dollars monthly to your bank account using SWIFT
Full-time remote, work schedule: 5 days per week, Sunday to Thursday, GMT +3 timezone
Vacation policy: Qatar Holiday Calendar, 20 vacation days, 10 sick offs
Performance reviews are conducted twice a year, with the possibility of a raise
Potential opportunity to apply for a Qatar ID and relocation to Doha, Qatar

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